It appears that EA has done something server side that has resolved this issue. It also appears to have fixed the issue on previous Fifas.
Thankyou for finally resolving this EA.
This is a bit ridiculous, even this post has been up a while and we've had 2 unhelpful responses. It's good they've replied but absolutely no follow up or acknowledgement of our replies.
Do we all start raising formal complaints? Requesting refunds? Review bombing? Honestly don't know what else we can do and I'm getting more annoyed by the day that I can't play Volta, or redeem any rewards for my pro for a game that cost upwards of £100!
I spend most of my time trying to find a solution to the bugs they sold us rather than playing. I am giving them one more week, if they keep replying generic nonsense copy-paste texts, I will for sure cancel everything and ask for a refund. If I pay for a product, I expect it to work. If it does not work, I expect customer service who can help me fix it. If the product does not work and it customer support does not provide solutions, then the product is a failure and we should stop using it.
Volta mode not working "There was and error accessing server data, please try again."This is getting silly now, just some sort of acknowledgement saying they’re aware and will have a fix in next patch but no. I raise to EA support they’re closing my cases as fixed and send me a survey asking how did they do? I’m still stuck unable to play Volta and it’s not working and can’t use my Volta coins. Surely someone official needs to give us an update on what’s going on. Like I’ve logged over 10+ reports and keep marking them as fixed? No communication just hoping I’ll give up.
Very frustrating
I’m having the same problem on Xbox series X. Never been banned. Can access every other mode except Volta. Opened a case and was told I needed to have my NAT type open. NAT is open, but still can’t access Volta. Tried to “resume” my case and it just loops back to to the same resume button. This is really frustrating…
