Write to support until they finally admit that they made a mistake and must compensate for what they themselves offered for $30 a pack that should contain TOTY, but did not add them there.
How do you write to them?
There is an "Email us" button.
You can indicate my case number, that you have the same problem - 168345617. We will achieve the truth with numbers.
Also, if you have friends, ask them to log in here and raise the topic to attract attention.
We were, albeit by mistake, deceived into opening a very expensive pack, and when we took out cards from there that were supposed to be TOTY, the support pretended that nothing had happened.
I’ll just quote another brilliant answer. That is, they admit that the package contained an incorrect description of the chance, but there will be no compensation. Despite the fact that there was always compensation if the package was incorrect. But apparently this doesn’t work when the pack costs 3.5k FP
