I am unable to log into EAFC on ps5, I get an error message that says I can't connect to EA Ultimate team at the moment, it hasn't resolved yet. I can't connect to the web app, mobile app or any other platform. What do I do?
Hey there! The issue has been resolved, and now all players should be able to log in to the Ultimate Team. Big thanks to everyone for your feedback on this. Your support is appreciated!
All my ea games will not connect to ea servers have done all trouble shooting and nothing works
The same issue since yesterday evening more than 14 hours…
Hello,
Do you have any estimation/prediction that we can be able to play EAFC24 without ANY problems?
Well, I'm 40 years old, this is the first time I see such long game error/problem or corruption of services. Personally, I think this is not acceptable, as you have answered also like 8-12 hours later... Which is pretty long time and no answer means, you leave your customers with theirself alone however, they are paid customers, not free ones...
Questions:
- Do you have any major incident team in your IT department?(I work in IT industry, what we had is unacceptable, at least you have to respond asap and inform your users/customers...)
You should have better, or responsive team...I'm sharing my own ideas, you should be hacked or your servers should be burned(I believe your servers are cloud so this should'nt be a topic...)
-When we can get our paid services back, I paid for the game and services of EAFC24(by buying etc...) ? This is another topic you should be strictly consider...Over thousands of users, maybe million, not sure... You were not able to provide even an information / solution since 12 hours...
-Customer Satisfaction topics, what EA will do for EAFC24 Ultimate users? I'm working person and I have limited time for my personal time and you did not fulfill my plans as you did not provide any services regarding this, at least 12 hours...
I think so many people deserves an information at least.
This seems to start a bitter taste really, and time is flowing, there is nothing for now 12 hours worse case.
This is unacceptable, and I personally would be not ok with " Thanks for your understanding" messages.
We will discuss this around in our IT community as well, unbelivable, tragic for EA sports...
Huge topic and underestimated by your company.
Thanks! !
cant log in fc24 on ps5 and mobile for a day
Estou com mesmo problema no Brasil, não conecta faz 13 horas, não conecta no PS5, web app e companion.
I paid 80 dollars for this game to not be able to play and lose the game's objectives and not be able to level up the cards at the right time because EA's billions can't keep a game stable
“connecting to ultimate team is not possible at the moment. You will now be returned to the main menu”. I cant use web app or mobile app also. What should i do? I can not use the game since yesterday
Your incident management is totally unaccettable , I Cant' login since yesterday Simone from Italy
Cant login into ultimate team pc i can logon in my friends account in the same net and hardware but not in my account….. this started when content dropped yesterday after that i tried to open packs and it
kicked me and didnt let me in after that please fix asap need my rivals win…….
