unable to enter deaft match due to the same icon
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Bryan10210
Which mode has this happened in? Ultimate Team™
Which part of the mode? Online Draft Mode
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/22/2024
What time did you see the bug? (HH:MM AM/PM) 6:00pm
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? just entering to online draft
What happens when the bug occurs? I have two versions of Zidane in FUT Draft which makes it unable to connect to a game and I keep getting kicked back to the main menu. This is obviously bad timing with the new draft objectives that have just been released. I've tried putting both versions of the same player in my reserves but this doesn't work. Can i please have a draft reset on my account.
What should be happening instead? letting me play the game
i don’t know what to do anymore and i need an answer from ea