Forum Discussion

bennybigarms97's avatar
bennybigarms97
2 years ago

Unable to switch between Xbox & PSN account on web app / Companion App

Hello everyone 👋  I have downloaded the EAFC 24 companion app, which logs me in to my Xbox UT,  when I go to switch to the PSN account, it gives me an error message that EA are having issues with l...
technical issues
pirahn's avatar
pirahn
2 years ago

Same issue for me (but differen pllatforms). Lots of People have reported this same problem on this forum and in other communities.

Has anyone been able to change persona in the webapp or companion app?

I've submitted a support ticket but no

response yet.

  • bennybigarms97's avatar
    bennybigarms97
    2 years ago

    Please let me know if you manage to find a fix mate 🤞🏻

    • pirahn's avatar
      pirahn
      2 years ago
      @bennybigarms97 did you play fifa 23 on PlayStation before Aug1?
      It may be related to that new accounts dont have "early access" to the webapp. I.e your xbox account is trusted and eligble for early access but not PSN account.
      • bennybigarms97's avatar
        bennybigarms97
        2 years ago
        @pirahn could be that as I only bought the ps5 last week. Hopefully sorts itself out when the game officially release then. Thank you!

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,693 PostsLatest Activity: 2 years ago