WebApp expired error

Hey, is there any admins here or that work for EA and not community managers that are able to help us with this login issue?

when i try to login to webapp i instant get the message saying early web and mobile access has expired, saying i need to login to ultimate team again, ive that many times and im still not able to login. 

ive tried to reinstall the game, tried to reinstall windows 10 nothing works, seems to be happening to account's created in january mainly, if you created an account dec 2023 they never had this issue. and i own the full game no trail.

tried to contact advisor, they didnt understand the problem and keept talking about that i needed to wait for transfer market to unlock before i can login to webapp... somthing that is false, everyone are able to login to the companion app that have the full game or ea play pro version

only version that don't give you webapp access is ea trail then you get same error. i have an main account with webapp i can login without issue there, but doesnt have market unlocked there yet for the webapp.

so please help us out