Forum Discussion
4 Replies
- EA_Barry2 years ago
Community Manager
Try these steps:
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
If the issue is not resolved then, try updating or reinstalling your video drivers, thanks.
- xgasuu2 years agoSeasoned Newcomer
unfortunately it didnt help.
May it be because my Hardware ID changend and my Mac Adress also? - EA_Barry2 years ago
Community Manager
I do not think that is the issue.
You might also try getting a fresh download of your video drivers and update/reinstall those before retrying.
Thanks.
- xgasuu2 years agoSeasoned Newcomer
Unfortunately i tried this also.
I tried the normal way and the one where you use an Driver Uninstaller and also tried it with an older version.
Im very sad that it isnt functanating.
Is it possible for an Ea Employee to delete it from my libary and then to give it me back? Maybe this works
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