Why do you kick me out of squad battles matches that I win?
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? jeremy6strings
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/26/2024
What time did you see the bug? (HH:MM AM/PM) 10:00 pm
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Play squad battles
What happens when the bug occurs? I get kicked out at the end of the game and I received no rewards or points. This has happened many times and kept me from achieving elite 1 in squad battles. I deserve compensation for your mistakes.
What should be happening instead? I should be able to complete the game and receive my rewards in squad battles. This happens to many people.
Please help
Hey @brassmarbles as you are having issues with your connection, then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko