Forum Discussion

ryepie77's avatar
9 months ago

Xbox Saved Games location?

Hi folks,

So my son plays fc24 on Xbox One. He has a child EA account that's linked to his Xbox account.

Whenever he starts the game, he gets prompted to select the last local or last cloud save. Now they are both similar in date/time but they are both 2 months in the past. He can cancel out of that screen and continue to load the game and all his v recent progress is saved. In fact it's identical to this issue described here: https://www.reddit.com/r/Starfield/s/AaprbDvy0E

However I would like to solve the synching issue.

Before I do anything I need to understand where his FC24 progress is stored (cards, ultimates team etc). Is it saved to his EA account, his Xbox account, or both? Reason for asking is that if I selected one of the old local or cloud saves it may wipe his progress since then if all the progress was only stored on his Xbox account. I've seen some suggestions to load the game, cancel out of the 'choose local or cloud save' screen, then go and delete all local Xbox saves, play a bit in the game, quit out, reload game and if you get asked again just choose the local save option and the progress should still be there and the Xbox save synching should also start working again.

Has anyone else encountered this before? Would the above approach work?

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi @ryepie77,

    Deleting the local files will not affect Ultimate Team's progress, as they are stored in your EA account. However, if you unlink the Xbox and EA accounts, the Ultimate Team's progress will be lost, and it's not possible to recover it. 

    The career saves are local. This means that if you delete your local saves, you will lose your career mode progress. Knowing that, if they are only worried about the Ultimate Team's progress, deleting your local saves to then re-sync with the cloud saves shouldn't be a problem. 

    You can delete the saves in-game by following the steps in this article: How to delete corrupt files in EA SPORTS FC™

    Let us know if you have any further queries, 

    Thanks, 

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