Product: EA SPORTS FC 24
Platform: Xbox
Which mode has this happened in? Ultimate Team™
Which part of the mode? EVO Lounge Friendlies
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 17/10/23
What time did you see the bug? (HH:MM AM/PM) 23:00 BST
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play EVO Lounge friendlies and see if it happens to you
What happens when the bug occurs? Search for a game as normal and it says searching for opponent. Once it advances to the next screen the 'your opponent has left the match' message comes up immediately before kit selection. Only option is to click A, and after that the game just freezes on the background screen, so I have to fully exit the game. Have tried with local matchmaking and cross play settings in all variations, reset internet, restarted console and cleared game cache in console settings. Problem still persisting.
What should be happening instead? Should be able to play the game, or at least be returned to the squad screen if the opponent has actually left.