Looking on here and on social media, I know there are many people that have had the same issue as me.Since Thursday (2nd Nov) I have been banned from the transfer market. I had no email in the space of 2 days so raised a case on Saturday (4th Nov). I've still had nothing back. This is clearly not an isolated incident and from what I can understand, it relates to buying/selling cards eligible for the new evolutions function. It seems as though players are been auto banned for buying/selling at above market average for certain players but the issue is, with evolutions, certain players prices are fluctuating a lot. I'm assuming the auto ban tool is trying to catch people selling coins by buying/selling at high prices but the logic of this tool will need looking at now that EA have added evolutions. It totally disrupts the market and is causing bans for many players for doing nothing wrong.Please escalate this internally as there is no easy way for us (the customers) to do this.I think EA needs to put a statement out saying that this issue will be looked at en masse instead of asking individual players to raise cases. All bans should be lifted until this issue is sorted. People have spent close to £100 on the game and the ultimate team cycle lasts less than a year. Compensation should also be in order for those affected.PLEASE PLEASE pass this on internally as it is too broad an issue for us to get fixes for individually. Over the next few months I'd expect many more people to be banned should this not get resolved now.

Received the email from EA this morning saying their investigation has been done and the right decision was made and that I was selling coins. This is ridiculous. I'm not a trader and have not even had 1 million coins since launch. I simply took a gamble based on rumours of a cam evo. Bought 8 non rare golds for between 4 and 7k in case they met the criteria and went up in price. If EA don't want people to make profit on the market, why do they allow mass traders to build up millions and post videos giving trading advice. I would possibly have made 10k profit maximum. I have played ut since 17 and never sold a coin or broke any rules. Feel totally let down by EA given the loyalty shown and hours I've spent playing the game.

Without being rude to you directly. That is such a poor answer. Let me explain why.I open a FIFA pack, because I want to make coins or get lucky and pack a promo player to use. I open the pack and I get a Gvardiol, I check his transfer price, he's going for 10,000 coins due to EA releasing an evolution slot that he fits in. I sell him for 10,000 coins. Next thing I'm banned because EA automatically detects me as potentially coin transferring (for selling a card for way more than it's worth).This is why people are mad, EA are releasing a game mode that is causing cards to spike, and then banning people for buying and selling them!Also, the fact your blaming Players for acting on leaks when the leaks are coming from within EA HQ is humiliating. Have some decorum. I'd say trading, making coins is a huge part of this game and has been for ten years, it's no different to stocks and shares and buying and selling. A lot of people play the game solely as they enjoy that side of it. And EAFC know this and enable this. It's obvious when someone is coin selling/transferring. I've seen it hundreds of time where people are paying 300k more for cards than they are worth.

Same situation: I've been banned since November 2nd, and I have already opened several requests for them to review my case. The first time they replied, they said that the ban was justified. I was trading Elliot that day. The price was 6,000, which was above the normal price of 500.

Got a response back from my 2nd case on Friday. Same automated answer as the first one. I'll leave it there for now as I've seen in other posts, plenty of people will still be raising cases and some are even opening up legal proceedings so I imagine EA will soon get jolted into action. How can the company justify making this edition the most expensive ever? They are saving millions by dropping the fifa partnership and said that the savings would be reinvested into improving the game. The management of this issue is dreadful for a company as big as EA.Many hundreds of players have paid top dollar for a 12 month game and are now unable to complete a lot of the challenges because they can't buy players. There definitely needs to be significant compensation given out once all this is sorted. Some of the tradable players I have are now worth less than half of what I paid. I've been unable to sell so will make further losses whenever I get access to the market again...

@mush182 I would totally avoid buying and or selling these maxed price players until we know for sure that the system in place has been revised. I'll be honest in saying, I don't see many of these Evos as worth doing, and a lot of times there are close seconds or thirds that aren't maxed price that you could do.

Auto ban logic needs fixing due to evos

40 Replies

matiziomek021
2 years ago
@pesphill85 exactly. Let us play the game. I want to get unbanned because i didnt do nothing wrong. Just selling the cards needed for evos.
fcporto1912
2 years ago
Same situation: I've been banned since November 2nd, and I have already opened several requests for them to review my case. The first time they replied, they said that the ban was justified. I was trading Elliot that day. The price was 6,000, which was above the normal price of 500.
mush182
2 years ago
Any update yet - in the same boat!?
pesphill85
2 years ago
Nothing. Not great handling of the situation
Izzy_FUT_Dubs
Hero+
2 years ago
@pesphill85 From my understanding, they're banning people for having had knowledge of what was to come and trying to profit from it. This is technically in violation of ToS and is most likely the reason for a ban.

Unfortunately, I don't know if there is a way for them to really know if people were exploiting leaked information and or if it was just pure coincidence.

That being said, I don't know if these bans are all fair. I am just giving my opinion based on what I know.

All I can offer is advice: Don't engage in illegal trading.
kenkaniff6
2 years ago
@Izzy_FUT_Dubs LOL so EA our Minority report now? I got banned for selling like 3 managers of a sbc coming out. The one EA themself announced. I just love all the EA partners on youtube running videos on upcoming leaks etc. But be honest it clearly not this though as EA algo is broken there is so many examples. Some people got banned for selling cards that where rare because of EVO's, some managers and some people banned for buying cards to use there EVO on. I am on a discord with 300+ people banned over the last two weeks. There is a thread on here with over 500 comments from people being banned. Where if anyone cared to read there is tons of diff examples. Im legally going after EA but I feel bad for all the people that will just take this on the chin. And I wouldn't be able to sleep at night if I was a volunteer for a company that doesn't care about there clients.
Izzy_FUT_Dubs
Hero+
2 years ago
@kenkaniff6 Yeah, like I said. I wouldn't be able to tell you if these bans are fair or not. I've definitely heard the stories and quite frankly am a bit cautious about buying those meta Evo cards because I wouldn't want to be banned either!

I can only hope those people unjustly banned aren't banned for too long.
pesphill85
2 years ago
Received the email from EA this morning saying their investigation has been done and the right decision was made and that I was selling coins. This is ridiculous. I'm not a trader and have not even had 1 million coins since launch. I simply took a gamble based on rumours of a cam evo. Bought 8 non rare golds for between 4 and 7k in case they met the criteria and went up in price.
If EA don't want people to make profit on the market, why do they allow mass traders to build up millions and post videos giving trading advice. I would possibly have made 10k profit maximum. I have played ut since 17 and never sold a coin or broke any rules. Feel totally let down by EA given the loyalty shown and hours I've spent playing the game.
Ramiras2023
2 years ago
@pesphill85 If ea wanted to change something, they would have changed their approach to the market themselves a long time ago, and not invent reasons for blocking ordinary users. I like even more that a lot of YouTubers and streamers sell coins, make cohen sweepstakes, sell boosters on wl, sell bots to buy coins, but EA has not banned anyone from them all the time, I'm not talking about strikes on video.
mush182
2 years ago
How long did it take for you to get a response?