Good afternoon, please, support, help me solve the problem, I was blocked forever just like that, I do not have a letter on the mail about the detailed description, no reason for the blocking in the description of the ban, I play FC24 not the first year and not once this has never happened, support responds to me, help me please, I play on PS 5.
After three days that i have purchased the fc24 my account get banned without anyone answer to my mail
i have just play a few games without be rude, without cheating and without something that dont be accepted from the term of service please remove the ban and if i have do something wrong tell me what is this so i can know why i lost my money
as i see a lot of customers complain about the same issue if you also are banned make a new topic so we can let them know they have an issue and let them fix it
Community ManagerWe cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
