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On the Connection Quality Report, there is a section that shows your detailed connection information for each match you've recently played. Please also attach a screenshot of those results to your post so we can take a look. Thanks!
Hi
its not a connection issue
as I mentioned few minutes ago
but I have attached my connection history
- EA_Solaire2 years ago
Community Manager
Thanks, I'm seeing your ping times and jitter are a bit high, which would cause connection issues. To help your ping time and jitter, you'll need to reach out to your internet provider and have them take a look with you to see what's causing this.
- 2 years ago
Here is my results
- 2 years ago
Look man
i told u that it’s not a connection issue !!!!!
I can play seasons
but can’t play ultimate
I have tried to log on from another ps
With another isp provider and got the same error
so just admit that u can’t solve this
And don’t send me to check my internet
My internet is good for other games!!!!
Look and the error I have uploaded now again
If u can’t fix it just tell me
thank u
- 2 years ago
They will tell u that the problem is with your internet
they don’t even try to check
- 2 years ago@11977777777 Yeah it’s only on ultimate team for me, everything else works ,I have also deleted and reinstalled the game and still the same
- 2 years ago
- 2 years ago
I'm having the same issues. Today I managed to do 3 full games but then I lost the connection while addinga contract on a player or claiming the rewards of an objective. And I have a good connection.
- 2 years ago@EA_Solaire Seriously!
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