Forum Discussion

tominie's avatar
2 years ago
Solved

Can pack luck be impacted by a complaint?

Hear me out, I’m not just an angry person shouting at clouds.


Back in Fifa15 my account was banned after I sold a second inform Neymar (playing for Santos at the time) for more than a million coins after I had packed him. I then sniped another on the cheap and made around 300k profit in a matter of minutes. I was banned the next day for buying coins under the big, old banhammer that EA wielded at the time.

I contested it went through some proper horrible customer service where I was called a thief; stealing their profits. I formally lodged a complaint but I didn’t have any impact. Ultimately, after a month or so of being stonewalled I tweeted some of the EA team directly and it was sorted within a day. I received an email confirming that I hadn’t broke the rules shortly after.

Now, in the decade since then I still play UT every night but I’ve never had anywhere near the same pack luck that I had in the few years prior to the complaint. I’ve only packed one Icon in 10 years, a Baresi about a month ago, and never had a player above 200k, even untradeable ones.

So, after opening roughly 500 packs during TOTY and having got a single Ederson I thought I’d take to the forums to try and get sympathy or try to force the EA gods to address/rectify my run of bad luck!

is it possible to get black listed for making a complaint? Is this what I’ve been fighting for the last 10 years?!

  • @tominie 

    You will not get 'blacklisted' for making a complaint but your 'pack luck' will also be unaffected as you have the same probabilities as other players.

    Thanks.

9 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @tominie 

    You will not get 'blacklisted' for making a complaint but your 'pack luck' will also be unaffected as you have the same probabilities as other players.

    Thanks.

  • tdr_2005's avatar
    tdr_2005
    Seasoned Novice
    2 years ago

    i really think there is a redlist/blacklist for ea fc. I opened over 1000 packs and only once I got a player over 100k. idk what has to be but but there is totally unfair for us who play this game daily to face opponents with 3-4 toty's FIRST OWNED while our best players packed are Botman or Iglesias

  • tominie's avatar
    tominie
    2 years ago

    Thank you for your reply. Unfortunately, I understand, and as much as I sound like part of the Matthew Le Tissier ‘tin foil hat brigade’, I can just imagine it being down to bad luck, although I could do with a break in it after a decade.

    That being said, I still hope the EA overlords have seen this post and flicked the switch back over on my pack luck…

    ….any…time…now.

  • tominie's avatar
    tominie
    2 years ago

    Just wanted to post a quick thank you as less than 24 hours after posting this the pack luck button was officially pressed and Sam Kerr followed by Ederson 10 minutes later appeared in my packs.

    much appreciated!

    keep the faith.

  • tominie's avatar
    tominie
    2 years ago

    I reckon it’s definitely time delayed. If you’ve put your complaint in now you’ll have to wait ten years like I did to comment and then you will absolutely pack a Sam Kerr.

    So pop back in FC34, beg for help and a 40 year old Aussie women’s team player will automatically appear in your club!

    See you in the future!

  • The pack weight for TOTY this time has been borderline criminal.  

    I'd say it's probably a 1 in 1,000,000 chance per card, possibly more.

    Then of course we had the Messi mess up yesterday.  But look at it this way.  If you are spending money, EA are getting richer and you are getting poorer.  If you are spending time, how does that benefit you? Getting better pixels? EA don't care about you, they don't care about any of us. They are just in it for the money.

    Look at it this way, Fifa were apparently holding them back.  And look what happened since they parted company.  A pack increase (gamble kids) that we've never seen before and pack weight so low that it has made many turn away from the game.

    EA are a morally bankrupt organisation

  • Zipmeister's avatar
    Zipmeister
    Rising Traveler
    2 years ago

    EA don't care. I really hope we see some rival games this year. Maybe efootball could get a few tweaks?

    I packed a few TOTYH and 1 TOTY (the cheapest one - Alisson), but i still allowed my son to spend £45 on points. That's the first and last time as ALL the players came from saved/reward packs. He got nothing, but fodder from the expensive store packs.

    They are probably the most unethical company i have ever come across and if i continue to play the game I'm subjected to goading and toxic celebrations from those with a nice shiny Messi card! EA response to that was to bury it and reduce the TOTY player probability in packs.  I wouldn't be surprised if this was intentional to drive people to the store in desperation!

    I was almost tempted to buy more points, but my gave my son a choice. A different game of his choice or an EAFC pack.......he took the offer of a new game! The whole Messi saga was the last straw. The game is toxic and addictive for young kids/adults and i am sure will be the cause of many mental issues!

    This is the last EA game i will ever buy and i will shield my son from EA pay to win games for the foreseeable future. Luckily he is a smart kid, but it's a shame as this is something we would play and enjoy together.  I am undecided as to whether i will ditch the game or just cease to play online modes. We can have fun in the other modes until a rival enters the arena.

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