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I'm having the same issue. I was able to get in contact with "an advisor" over text support and they said that the team knows about the issue, but no fix as of now. feel 50/50 on whether the issue is actively being sorted or if that is just a scripted response. They didn't ask me to do any troubleshooting(which I had tried pretty much everything already anyway), so they must know its not an issue on the user end.
that matches the response i was given fingers crossed
- 2 years ago
absolute joke...bought a game just now and cant even play it...
looks like this game is only web app/mobile app game
- 2 years ago
Cheer up guys I have positive feelings about this . I was hopeless yesterday thinking I was the only one having this issue because of my connection or something desperately tried every solution possible and was about to refund the game but then decided to wait . After all I wasn’t the only one And thanks to you guys sharing your complaints to ea they finally recognized and m sure even if they make us wait but the will solve it
- 2 years ago
I wonder if they’re holding up this round of game purchasers in order to maintain server integrity. I’m sure a ton of people purchased the heavily discounted game in the last couple of days. One would think they’d have the server space to support…but you never know 🤔
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