Forum Discussion
EA_Solaire
Community Manager
2 years agoFor PlayStation, we'll want to try the following:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If you're not seeing improvement after trying this, be sure to run the Connection Quality Report linked above.
2 years ago
It’s pretty ridiculous that all this has to be done for a game that we all paid for. It worked perfectly fine before. Now well of a sudden it doesn’t. Clearly this is an EA issue I have the same problem for two days now.
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