Forum Discussion
102 Replies
- ximikavt2 years agoNot applicable
I have exactly the same issue. I’m using wired connection. Tried google dns servers. Enabled qos to prioritise PS5.
one thing I noticed that it is more likely to finish match if I do not do any substitutions during the game. Any substitution is guaranteed to be disconnect, after resuming the game I see loading icon in the bottom of the screen constantly spinning during gameplay and the game become laggy and disconnect after a minute.
Connection quality report do not show any issues. I have stable 15ms ping and 0-0.1ms jitter and 0-0.01% packet loss.
- EA_Aljo2 years ago
Community Manager
Unfortunately, I'm out of ideas. Please contact an advisor to see if they have any other suggestions. You can open a case here.
- ximikavt2 years agoNot applicable
The last thing I tried is reinstalling the game. So far it works well after 5 matches
- EA_Aljo2 years ago
Community Manager
Glad to hear it. If you have any other issues, please let us know.
- serdardemir352 years agoNot applicable
@EA_Aljo I’ve tried all of them but didnt work out. Even reinstalling game didnt work as well.
- anael_br2 years agoNot applicable
I'm having same problem here. Today I've got 5 disconnects only in UT. Playing Rivals or Squad Battles.
I'm playing on PC.
Please help me. Thank you
- IMACDONALD011 year agoNot applicable
I've been having the same problem onky recently.
I've attached my score.
I'm on xbox series x.
Has cost me evolution upgrades and point and coins.
I have also change dns to 8888 8844
Still same problems
- EA_Aljo1 year ago
Community Manager
Hi there, @IMACDONALD01
It looks like you're on a wireless connection. Can you switch to a wire or is your router too far away?
- IMACDONALD011 year agoNot applicable
I done a wired connection, exactly the same
- IMACDONALD011 year agoNot applicable
I also reinstalled the game, reset the xbox, still same problem