Customer Support

I have not much help from EA as well. NOW again I have an issue but I am sure EA will not help me. I have a player stuck in won list and can not send him to club can not relist him , nothing. However in 2012 when me and my son got back home we saw that our account was hacked. Some one sold our players and than send the money to some other account. When we called support they told me thay we requested for an pasword change and they gave it to someone. I told them we never did that and that they are infault for giving a new password to some stranger. Without verification. We lost almost 90% of our players that we spent around 4000 Usd on packs. EA did not help but they did change there policy how to give passwords. But how hard was it to compensate us for a misstake on their end. Yet we contiuned to play EA every year since. Still loyal to EA and praying every day we do not have an hack or something as we know EA will not do anything. Not sure why they even have support.