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Solj89's avatar
2 years ago

Eafc missing coins

I came on the game Wednesday morning and 500k coins have disappeared from my account no players just coins after we couldn’t play rivals on Tuesday left me with 2k coins I want my coins BACK asap 

5 Replies

  • Solj89's avatar
    Solj89
    2 years ago

    That give you no help whatsoever but send you round in circles I will never spend money with lot ever again in my life 

  • My son has logged on today and lost 320,000 coins and 2 players. The online chat told me there is nothing they can do

  • I am missing UT Coins from my account. I had 180 309 last night and logged in today to find I have 96 388. I have not spent the difference on anything, players, packs etc. My coins have simply disappeared or this is a bug or I've been hacked. 

    Please help

  • @Solj89 Hi, I am facing the same problem as you. I reported and created a case file on ea help.  Once you complete entering the details of your case and adding attachments you will be redirected to another screen. Make sure that you wait on that screen for however many minutes indicated as I noticed that's the only way to speak to an advisor.

    I spoke to an advisor and this situation was deemed not a hack. I then requested that they look into it being a bug. The advisor said that mine is probably the 1st report of a bug like this. So if many others can speak to advisors and report this as a bug the better chances we have at solving this major problem.

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