@EA_Pulsar No... Don't understand us, you don't understand us at all. FREE games have infinitely better support than yours.
Here you wash your hands saying that we continue articles, giving links where to put the complaints, and after TAKING THEIR ITEM, we hope with crossed arms that a person (not a bot) answers us, has empathy with our case, that asks us a question to be able to solve this matter... but no!
We write and they pay absolutely no attention, in my situation, after having spent more than €3000! yes... €3000 for a game error where I wanted to buy a player and it wouldn't let me buy it, after several attempts and restarting the console, the 5 purchase attempts appear, when in my eyes it was giving a purchase error!!, they were The 5 equal players pending management, I DIDN'T EVEN SELL THEM, I have them on the transfer list and they banned me. My team is worth 9 million, all taken with real money by buying in the store with envelopes... I don't need to buy 5 players to get 10 thousand coins... when I earn more by discarding what I buy in envelopes.
After several incidents, explanations and 14 days, I still have not received a single response, it is always IN PROCESS but it doesn't go from there, they do not respond in any way to this EXCESSIVE error.
Therefore NO! You don't understand us, don't you have access to the tools? Agree, but surely you have access to raise these problems to whoever has or can have access to solve the thousands of people affected.
You want to really help
@EA_Pulsar pass this case on to whoever it concerns and really help, and stop sending us to a dead end where NO ONE RESPONDS, NO ONE HELP, NO ONE NOTHING!
