Forum Discussion

QuasiCai7's avatar
QuasiCai7
2 years ago
Solved

FUT CHAMPS REWARDS MISSING

Hi,

I'm having an issue claiming my FUT champs rewards on PS5. When I opened up the game today, they were not here. I played atleast 10 games and got a low 25 or 26 points but still obviously expect my rewards to be here. This is the 2nd time this has happened, it also happened on my PS4 account prior to acquiring this one.

Please help if you can, thank you.

  • EA_QueenBee's avatar
    EA_QueenBee
    2 years ago

    Hey @QuasiCai7,

    Unfortunately we're not able to help with missing content here on the forums, but if you reach out to our live support team they'll be able to take a look at this for you. You can reach out to them via the steps in this article.

5 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @QuasiCai7,

    Unfortunately we're not able to help with missing content here on the forums, but if you reach out to our live support team they'll be able to take a look at this for you. You can reach out to them via the steps in this article.

  • drewtalens's avatar
    drewtalens
    2 years ago

    Not missing but I was in my last game of FUT champs and I was winning 5-2 with like not even 20 mins left and the guy quit (like literally wasn’t even moving anymore) but when my screen loaded it said i needed to refresh my app. When i logged back in it said that i didn’t get the win for my account and i would’ve ended fut champs 10-10 to get the 45 pt reward packs and coins. I’m very frustrated I hope this can be resolved for me. 

  • MarSs7d's avatar
    MarSs7d
    2 years ago

    Hello mate i have the same problem how did you fix it?

  • kennylfc07's avatar
    kennylfc07
    2 years ago

    I need to know too. Finished champs at 2 yesterday and still cant claim my rewards

  • dez68n8khqai's avatar
    dez68n8khqai
    Rising Newcomer
    2 months ago

    Hello I was playing fut champions on EA FC 25 PlayStation when I disconnected from the game and did not receive any rewards 
    this happened yesterday around 3 pm (UTC+03:00) I was in rank 1 however I got kicked as I tried to open my rewards this I my first time 

    what should of happened is I should be able to successfully open my rewards and instead of that I got kicked from the game and could not get my rewards 

    my gamer tag is RE_TT2012

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