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ADituuu1's avatar
ADituuu1
2 years ago
Solved

I redeem a code

I redeem a code for 2800 ea fc points but the points doesn't appear on the game Ea I'd ADituuu1 If you want proof ask me I bought them yesterday
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @ADituuu1!  

  

Sometimes it can take even 24 hours for your transaction to wrap up processing and for your points to appear, but if you don't see them after that time, we may need to investigate this for you.  

  

Please make sure to go through the steps from this article on our website: https://help.ea.com/en/help/ea-sports-fc/missing-fc-points/ 

  

If that doesn't work, reach out to our support team by clicking on the link below.   

  

https://help.ea.com/in/help/faq/using-ea-help/  

  • ADituuu1's avatar
    ADituuu1
    2 years ago
    @EA_Pulsar I still does not appear and I reach out but no one is responding to me

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