Forum Discussion
EA_Aljo
Community Manager
2 years agoHi there, @TRT_Gabbe
Unfortunately, we're not able to refund accidental purchases. The best I can advise is to be more careful in the future.
- 2 years ago
To say it was then I expressed myself wrong. The only reason that the pack opened was because of the servers.
Do you know how long it takes to get 700k coins? And to lose all that time because of something like this feels awful.- EA_Aljo2 years ago
Community Manager
We're not aware of any server issues that would cause this. If you're frequently lagging, we can go through some connection troubleshooting.
- 2 years ago
No server issues!? The game literally crashes for everyone every day. And packs opening in slow motion doesn’t seem like the servers are good
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