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stocktonmj4's avatar
2 years ago
Solved

Kicked from every game I try to play for the past 2 days now

Anyone else having this message in the attached files? I have tried every possible troubleshooting idea that EA posts on their website, emailed with EA and had already tried every “idea” they sent me...
  • EA_Solaire's avatar
    2 years ago

    Hello @stocktonmj4 

    Please give the following steps a try to help with this error:

    • Please run through the connection guide here as well as the steps from Xbox 
    • Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 
    • Try removing and re-adding your gamertag from your Xbox
    • Check that you have an open NAT type on your console 

    If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further. 

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