Missing pre-order content

I am finding similar.  I can get on ( so clearly ultimate) but no bonuses or points on xbox.  Support here just keep posting the terms for getting the bonuses as if it will help, It just confirms these things should have been recieved already.  Other than that in the typical way they try and pretend there is no issue.

It is honestly so shameless for them to hype up this game as their brand new thing and its not a fifa etc, yet they mess the launch up this bad lol. Cant wait to use bronzes for a month until they finally realise they messed up and give us our points. Got sucked into preordering badly what a scam

Same here I got my fifa points but nothing else please ea fix this 

I got none of my pre order items. I pre order fc 24 and have received none of the preorder items how come is that?

Same here I’m on ps5 and didn’t get anything besides the founders pack and just checked back this morning and I still have nothing 

Hello,

I pre-ordered the game on August but I didn't get these as well.

Missing items:

• Nike Ultimate Team™ Campaign Loan Player Item for 24 Ultimate Team™ matches
• Nike X EA SPORTS FC Ultimate Team™ kit

I didn't even get the founders pack

I ordered the ultimate edition of fifa so I would get a head start however still have not received my fifa points can someone get I touch with me and help me get them