Missing rewards from Prime gaming and Twitch stream
Hey,
Yesterday I wanted got get my Prime Gaming Pack 7. But even though I collected it on prime gaming and linked my EA account with it, it isn´t in my club. The same happened yesterday with the reward (400 XP) for watching the eUCL stream on Twitch. I linked my EA account with Twitch an watched the stream for about one hour but i didn´t got any rewards ☹️(. I wrote with 2 person on the live chat and one of them said I should open a new topic on the forum with my problem.
Hello @deranderealex
We aren't able to investigate into missing content like this here on the forums as we don't have access to your specific account information. Any missing content would need to be reported with the live support team so they can review your account and see what's happened.
Please submit a new help request on the site here for more assistance on this: https://help.ea.com/en/help/faq/using-ea-help/
