Forum Discussion

Sontara_1's avatar
2 years ago
Solved

No founders rewards received - EA Play subscription then purchased Standard Ed.

Is anyone having an issue where if they played FC 24 during the early access week and then purchased the game fully that they didn't receive their Founder rewards?

Note this is an issue I am having on a Steam release/purchase.

When I log into the game before I enter UT I can see in the top right corner of the screen that it says I am a Founder and has the icon there too.

Just to test incase the game thought I was still running on an EA Play subscription, I cancelled it, to no joy.

Anyone else able to relate?


EDIT --  Only thing I haven't tried that I can think of is to do a re-install of the game.

  • I got mine eventually but not at first as kept saying I was on trial. Once I fully rebooted the game they appeared when I next loaded up the game 

9 Replies

  • I got mine eventually but not at first as kept saying I was on trial. Once I fully rebooted the game they appeared when I next loaded up the game 

  • Sontara_1's avatar
    Sontara_1
    2 years ago

    Thanks for replying!

    Did it say anywhere specifically that you were still on a trial?

    Did you have to do anything else when you booted the game up again?

    I will try getting back into the game as soon as I can. Trying a re-install of the game to see if it clears some sort of cache (maybe?),

  • thurlow885's avatar
    thurlow885
    Seasoned Ace
    2 years ago

    Yeah, said it on main menu of game if remember rightly before go into Ultimate Team or Career Mode etc 

  • Sontara_1's avatar
    Sontara_1
    2 years ago

    Still no luck unfortunately after starting the game up after an uninstall -> reinstall.

    Still saying that I am a Founder in the main menu, still not receiving the founder pack/rewards/evolution.

  • UPDATE!!

    I played a single game of Rivals and saw that I have now been given my Founders Pack!

    Thank you very much @thurlow885 looked like you were right to be a little bit patient!

  • thurlow885's avatar
    thurlow885
    Seasoned Ace
    2 years ago

    @Sontara_1 wrote:

    UPDATE!!

    I played a single game of Rivals and saw that I have now been given my Founders Pack!

    Thank you very much @thurlow885 looked like you were right to be a little bit patient!


    No probs glad you got it sorted

  • Playing on Xbox one. I have not received my founders items despite playing since the game came out. I have emailed EA Help and Chatted 20+ times. My account is recognized as a founders account and i have been playing ultimate team. Still nothing. Any fix suggestions?

About EA SPORTS FC™ 24 Ultimate Team

Discuss all things FC 24 Ultimate Team™ with the community in the community forums.9,596 PostsLatest Activity: 2 days ago