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felipemuner's avatar
felipemuner
2 years ago

Ongoing Connection Issues and Issue with Playstation Plus Pack in EA FC 2024

Hello EA Support Team,   My name is Felipe, and I am reaching out regarding recurring issues I've been facing while playing EA FC 2024 on my Playstation 5. Over the last two Weekend Leagues, I expe...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @felipemuner 

Sorry to hear about your connection issues. We should go through some troubleshooting to see if we can find any issues. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

As far as the missing pack goes, since that is part of your PS+ subscription, you'll need to contact Sony support for assistance.

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