Re: EA24 banning people

I have received nothing from the ToS team.  Not one message.  I have been told by chat advisers the issue has been flagged with the ToS team but yesterday EA emailed to say there was no record the dispute.  How can there be no record when apparently I have been fully briefed.  Since 10 September nothing has happened.

I do not have multiple accounts.  I just confirmed that.  But replying to every email does generate a new case number which is incredibly confusing.

1. No-one has replied to my appeal.

2. In fact yesterday EA asked me to re-file the appeal as the company has messed the process up.

3. I have checked all the emails on the account.  There is no "associated account".

4. If you have evidence of the ToS team providing the information to me please make sure that comes to me - so far I have received nothing.

Even if AHQ can do nothing, recording the process and the failures of EA for others to see may be helpful when others lose out because of EA's failed administration.

Hey @montmaster645 as I have said there is nothing more we can do.

I have shared all the info I can with you in relation to this and can see what our team has sent you. 

Darko

It's not all bad Darko, at least I've earned lots of new forum badges from this!