Same issue here.... All restrictions removed but still getting online services unavailable due to parental controls/ age restrictions. Playstation have confirmed all settings are correct their end and I need to speak to EA. How ??
Any luck? We are having the same issue
Thanks, if you manage to sort it please let me know, I’m the mum and trying to deal with an upset son, he can’t get onto any of the online content!
Thanks LKW... This is so poor. EA support is just non-existent. Other forums I have found suggest using the EA app, which I have installed checked and there is nothing about online services.
Sorry but the EA rep on chat failed to fix the problem - supposedly they have raised a bug report!!
2 and a half hours and got no-where.
Out of interest, what PS model do you have?.. we are still on PS4.
yes it seems to be a PS4 issue
Just found another article regarding web filtering but can't get to the ps4 to check. It resolved another similar issue regarding online services. Will check tomorrow and update this chat.
Any luck getting it sorted my son has same issue
We're having the exact same issue - again with the PS4. Grrr....
No progress made on fixing. LKW still waiting for EA. Shocking knowing we have all paid for early access and can't use it !!.... trying to work out how to complain.
Has this been sorted yet does anyone know
Apparently, that still doesn't give you access to the extras that comes with the early access I'm afraid.
