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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
1 year ago

Re: Missing coins

Hey @SamuraiDad33,

If you're on exactly 0 coins, then it sounds like you've received a coin wipe from our terms of service team. You can raise a dispute if you feel like this was a mistake, and they'll be able to take a look into this for you.

1 Reply

  • SamuraiDad33's avatar
    SamuraiDad33
    1 year ago

    Okay so I have had no emails to say about any action. And even now when I sell players I get a 0 balance. 

    should I not be informed if they are going to take actions as per your terms of service? 

    is this a permanent issue that I will now not being able to sell players and get any balance from the sale

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