Got the exactly same problem with this game, i got this game on my b-day and i was so happy, first becouse finally we girls could play with the womenteam that was a big thing.
But when i started the game it begin to crash all the times, in the middle of matches, when i was in menu, but when i finally could play after two weeks full of crashes the gameplay was awfule ha ha first of all its not beutifule game at all its horrible, then it was the gameplay oh lord everybody was faster, stronger, and i could not move my players at all, it was like i was running under water if tjat make any sense.
In my world at that point i tried to contact Ea costume service becouse i thought it was somthing complete wrong with my game and ofcourse i belived 100 % that as soon i let them know about my problems in the game they gonna fix it without any problems but oh i was so wrong.
It took me an whole day before i come in contact with their costume service ha ha and when i finally did they just said that i was the problem and i should learn how to play the game and fix my Pc ha ha riddicoules...
I also got a 1000 / 1000 fibre wire connection and my Pc is pure new, also my ps5 theres absolute no problem there ha ha morrons, anyway for a couple of days ago i uninstalled the game and gave it to my cousin instead, and for me at least i will never in my life wish or buy anything from Ea ever again, it is an horrible company and they really treat their costumers like crap, iam was a beginner and also matchmaking was horrible i didnt stand a chans, well i got scammed once but never again totally bs over and out peace 🙂🙂