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imran6529's avatar
imran6529
2 years ago
Solved

SBC refresh took al my players

I put a 87 rated team and a 86 rated team and I only needed only 1 86 team but didn’t had a enough fodder so when i opens enough packed I had enough when I looked that I needed to do the sbc all over and all the player I put in to it where gone this can’t by right I don’t know why it happend 

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @imran6529 

    An advisor will need to investigate this. To get in touch with one, please open a case here. Thank you.

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @imran6529 

    It sounds like items were accidentally submitted into an SBC. Unfortunately, this is not something we can help with. In the future, please double check to make sure you're only submitting the items you're ok with losing.

  • Benzche's avatar
    Benzche
    2 years ago

    I also having the same problem. I submitted 86 for 2 squad but I put the 11 players to rest in 87 squad but didn’t submit but players also gone. Why?

    Can I recover the players that didn’t submit the sbc?

  • imran6529's avatar
    imran6529
    2 years ago
    @EA_Aljo no I completed 2 from the 3 team’s and didn’t had anough fodder than I played and had anough fodder and when 1 looked everything was gone is needed to do the it al over again and al my players where gone that is put in to it
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @imran6529 

    An advisor will need to investigate this. To get in touch with one, please open a case here. Thank you.

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