Wrongfully coin wiped
My account got hit with a coinwipe from 5.3m back to 0 coins because of transactions that were deemed as suspicious.
I have now received an email with some general information saying I sold, bought or distributed coins but I know damn well know that isn't the case.
Because of recent evolutions I have bought a silver Philipp Max for 10k coins and sold other silver players that fitted the criteria for the Elite Ascention Evo for 10k coins as well.
Can someone please help me with this problem because I literally gave context for the trades in my dispute for the coin wipe and I only got a general email saying we manually reviewed your transactions and deemed them as illegal because of the code of conduct. A review that took place at 5am my local time???
Someone help me please.
Hey @akpana95823,
Unfortunately we can't look in to sanctions (like coin wipes) here on the forums, but you can always reach out to our terms of service team again if you feel like it was an error and you'd like to raise another dispute.
