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lukeandfind's avatar
lukeandfind
2 years ago

Wrongfully handed 3 day suspension as i was the one getting harrased...

Ive been handed a 3 days suspension because i responded to a WL opponent that was toxic to me with way more abusive messages. all i said was you have to be a loser irl to behave like this when you wo...
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @lukeandfind , 

I'm sorry, we can't speed things up on Answers HQ. While the EA Help article 'How EA bans and suspensions work', does mention the Terms of Service team aim to respond within 10 days, it is often far less than that. They will email you as soon as they can look into things and wrap up the investigation. Keep an eye out on your inbox for that mail. 

- EA_Lanna

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