Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more context

Watched the fc pro event on twitch with account linked and didn't get the reward packs I claimed. It's been six hours or more and it's not reflected in FC 25 that I completed the two objectives of 15 and 60 mins. Everything looks correct with linking but I don't know when I should have gotten the packs or has everyone else already. Please help.

@rad_howl I didn't get credit for the 15 minute or 60 minutes objective and I claimed them 7 hours ago.

Hello I watched the Pro event yesterday on Youtube and only the 15 minute obiective is completed but the 60 minute one didnt. Please put my reward for the full objectivemy username îs raresicul7555

so the objective is ending in little under an hour, I have watched a total of 8 hours of the 2 streams, no rewards. I want to be compensated for my lost time. that's a full working day 9-5 that I could've spent better. I already live in Belgium where we can't buy packs, we have to grind it out and objectives are soo important to us to actually try and compete with people from other countries, and then the game is so broken we don't even get the rewards? I watched each stream for 2 hours on youtube and for 2 hours on twitch after the youtube didn't get my rewards. neither worked. This kind of stuff makes me want to stop playing this game completely. But I figure we in Belgium don't matter since you only earn money from us when we buy the game..

Dear Pulsar,I would like to know when we can expect the compensation? The objective has already ended an I checked en provided everything you asked.With kind regards,Matijs Kalb

Missing FC Pro Open Global Qualifier - Season 1 Rewards

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SyrusM
3 months ago
Watched the fc pro event on twitch with account linked and didn't get the reward packs I claimed. It's been six hours or more and it's not reflected in FC 25 that I completed the two objectives of 15 and 60 mins. Everything looks correct with linking but I don't know when I should have gotten the packs or has everyone else already. Please help.
SyrusM
3 months ago
@rad_howl I didn't get credit for the 15 minute or 60 minutes objective and I claimed them 7 hours ago.
rad_howl
3 months ago
@SyrusM thank you for letting me know. I received the SP this morning 😉
LordMolina1
3 months ago
I didn’t get the SP or the packs and I claimed them in twitch but it’s not showing in game.
Doragabor88
3 months ago
@rad_howl I get 250 XP, but i dont get the pack for 60 minutes, (task 2)
kfedilak7
3 months ago
The YouTube stream was so bad, no commentator sound for the first 10-15mins, then when it was corrected, the stream started freezing and cutting to black and then forward again it was unwatchable. After 40mins I went to twitch and watched for another 20mins+ (3am here in Australia at that point), both my accounts are linked but the watch time for both were not taken into account.
seems unfair, especially since the YouTube stream was bad.
d0a39d44fd4ef62
3 months ago
Hello I watched the Pro event yesterday on Youtube and only the 15 minute obiective is completed but the 60 minute one didnt. Please put my reward for the full objective
my username îs raresicul7555
FUTDODD
3 months ago
As per titles, watched the qualifiers yesterday. My account is linked to twitch etc yet no rewards. Are they due after the events or is it just broken?
Just_J0ke1
3 months ago
same thing, get reward for twitch and yt connected. Watched for 2 hours on yt and maybe 40 min twitch, no reward...
chrismon1
3 months ago
I’m having the same issue, people have said that you need to redeem the reward on twitch first, but I’ve watched well over an hour of the stream yesterday, and still have no rewards on twitch (or in game).
some help from an EA representative would be great.
will I need to watch it all over again? I’d hope this can be resolved before the objective expires.