Can’t save the edited player’s face(Manager career mode)

In Manager Career Mode, I can’t change or save player’s face. I can go into the customization menu and edit everything normally, but after I finish and press save, once I exit the menu, the face just reverts back to the default one.

As you can see in the images, I can even select the preset of the edited face that I edited earlier, but when I save and come out, it still goes back to the original. It’s look like the game isn’t saving any of the edits I made to the player’s face.

Does anyone know how I can fix this?