Unable to join party or play with friend after an update.

Hello
I am experiencing serious connectivity issues with EA FC 25 on my Xbox Series X following a recent game update. My friend, who plays on PC, and I cannot play together in any meaningful way despite both being able to play online individually

Specifically:

• We cannot join each other’s EA Connect parties.

We cannot join each other’s lobbies or parties to play matches together.

When attempting to play in our Club, we receive the error message:
“An unexpected error occurred while attempting the club operation. Please try again later.”

We are unable to play even regular matches against each other (e.g., friendlies or kick-off modes).

Both of our NAT types and network settings are verified as open or moderate, making local connectivity issues unlikely.

We have tried toggling cross-play off and on, relinking EA accounts, restarting our consoles and clients, but none of these steps resolve the problem.

This issue completely blocks cross-platform multiplayer functionality between Xbox and PC via EA Connect, significantly impacting our ability to enjoy the game together. We would appreciate any guidance on troubleshooting further or an estimated timeline for a fix.

Thank you for your support.

Kind regards