Forum Discussion
EA_Hux
Community Manager
1 year agoHello OLS_12 ,
If the web app is freezing, it will not quicksell all your players. If you didn't do that, somebody did it for you most likely.
If you have the date and time of when it happened, you can reach out to our support team right here so we can try to investigate.
OLS_12
1 year agoNew Novice
It did freeze , it suddenly said that I can’t use the app because I’m connected on console or pc when I wasn’t on my console at all.
I contacted the support team they sent me to this link