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HighGradeProUK2's avatar
HighGradeProUK2
Seasoned Newcomer
4 months ago

All my UT coins were removed

Hi all,   I woke up to a email that my fut is part suspended, because I was falsely accused of purchasing coins or transferring coins between accounts. This is crazy is my account is a RTG (I don’t...
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playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there. We're not able to help with accounts that have been actioned by Terms of Service. You can submit a dispute to have the actioning investigated by following the instructions here.

  • HighGradeProUK2's avatar
    HighGradeProUK2
    Seasoned Newcomer
    4 months ago

    Hi, yeah I’ve sent a email requesting that my account to be reviewed, as this is clearly a mistake from EA. 

    Just unhappy that I’ve been wrongly accused, and was seeing if anyone has experienced the same or perhaps this could be quickly resolved. As I need access to my coins for the TOTS promo but saw that it could take 10 days or more. Which again I’ll miss one of the biggest promos of the game cycle. 

    Thanks

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