Forum Discussion

milk90210's avatar
milk90210
8 months ago

amazon gift card redeemed but no fc points showing up

i redeemed fifa points that were gifted to me through amazon, and even though it says redeemed i haven’t recieved the points in game. i dont have an xbox console, but i have the xbox app on my pc and...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
8 months ago
Hey @milk90210,

Just to check to make sure I understand correctly: You got a code for FC points on Xbox, but you don't play on Xbox but on PC instead?
milk90210's avatar
milk90210
8 months ago
@EA_QueenBee yes. it was a gift, but both amazon and xbox support have said that it can be redeemed on pc. and it is redeemed, i just haven’t recieved my points yet and its been a week

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