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katownik_3's avatar
katownik_3
Seasoned Newcomer
6 days ago

Ban appeal

I submitted an appeal via the official instructions, but the web form to dispute ban/suspension does not appear for me.  
I’m stuck at “Waiting on Studio” status since July 29.  
Could someone please provide a working link or assist with this issue?

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey. It seems that your case was already submitted, and the team will need some time to investigate it. I'm afraid we cannot speed this up since the requests are handled as they come in. If there is a high number of similar requests at the time, there can be a backlog, which means that it may take longer than expected for the team to get back to you, but they will, once the investigation is completed. You can track your cases on your profile. 

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