Hi i complete the season and didn't claim the rewards yesterday and the season updated tonight and i open the ea25 from the app companion and press claim the rewards and it force me to take al owairan and I don't wont him i want to take 87*15!
The companion app didn't give me chance to choose 87x15 and give me al owairan and I don't want him
Had exactly the same thing happen, even though it hasn't happened the past 5 seasons when there's been reward picks. I tried to talk to an Ea support adviser vie the Ea Help Website and after a while trying to explain and ask what they can do I always got the same scripted answer and they refused to give any answer, they just said to write on forums and if the game team find anything that went wrong they'll act accordingly, but they don't have the ability to actually change anything which Is probably not true seeing as they do change things and give compensation in very very rare cases. So pretty much guaranteed that nothings gonna happen and we're stuck with the al owairan instead of the good fodder from the 87x15 which kinda sucks for TOTS.
also later in the discussion in the help chat with the EA advisor person I had issues with a second topic about rivals games and they just ended up saying flat out: "no." , without an explanation or anything. Idk pretty annoying in general.
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