Forum Discussion

senna2401's avatar
5 months ago

Compensation for not being able to play

Hi!

Over the last few weeks i’ve had lots of contact with support via this case number 193800928

I could play any rival/champions games because my game would freeze right away and say “Connection to opponent has been lost” Or give me a black screen forcing me to quit the game resulting in a loss for me.

In the multiple Contacts i had they told me it was a known global issue and that they where working on it, today it seems to be finally resolved i’ve been able to play 2 games with no issues while before i couldn’t even play 1. 

Now my question is, will there be any sorts of compensation? because i’ve been unable to play for almost 1,5 month! Missed out on 6 champions weekend, Countless of rivals/match rewards, Evos, Season pass XP, you name it. Seems really unfair to me. 

Hope to hear from anyone soon! 

Greetings Senna 

1 Reply

  • tkg_bandit's avatar
    tkg_bandit
    Rising Newcomer
    8 days ago

    never ask for compensation they will never give it to you because they are a money hungry company like them all 

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