Forum Discussion

senna2401's avatar
10 months ago

Compensation for not being able to play

Hi!

Over the last few weeks i’ve had lots of contact with support via this case number 193800928

I could play any rival/champions games because my game would freeze right away and say “Connection to opponent has been lost” Or give me a black screen forcing me to quit the game resulting in a loss for me.

In the multiple Contacts i had they told me it was a known global issue and that they where working on it, today it seems to be finally resolved i’ve been able to play 2 games with no issues while before i couldn’t even play 1. 

Now my question is, will there be any sorts of compensation? because i’ve been unable to play for almost 1,5 month! Missed out on 6 champions weekend, Countless of rivals/match rewards, Evos, Season pass XP, you name it. Seems really unfair to me. 

Hope to hear from anyone soon! 

Greetings Senna 

1 Reply

  • tkg_bandit's avatar
    tkg_bandit
    Rising Newcomer
    5 months ago

    never ask for compensation they will never give it to you because they are a money hungry company like them all 

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