Diego Maradona

Maradona Evolution Path in EA FC 25

Dear EA Support Team,

I recently purchased EA SPORTS FC 25 and was excited to use Diego Maradona in the game. However, when I accessed the Evolutions feature, I unknowingly selected a different evolutionary pathway instead of Diego’s Dream, which was specifically designed for him. Now, because I have already assigned him to another evolution, the game no longer allows me to select Diego’s Dream locking me out of the intended progression for a player I specifically acquired.

This is especially frustrating because I have invested over $200 in the game, including $150 on player packs, to build a strong team around Maradona. Now, I am unable to fully use him as intended due to an irreversible selection that was never clearly restricted or warned against.

Why This is a Problem:

1. No Clear Warning or Restriction. The game allows Maradona to be placed into other evolutions, but once committed, Diego’s Dream becomes inaccessible. If there had been a clear warning or restriction preventing this, I would have chosen differently.
2. Creates a Poor User Experience. Many players who purchase iconic footballers like Maradona expect to fully experience the unique gameplay paths created for them. Locking them out of this content due to an irreversible choice diminishes the value of owning these players especially for those who have spent money to build a team around them.
3. Lack of a Reset Option(s)
4.  If the game mistakenly allows a legendary player to be evolved into the wrong category, there should be a way to reset or correct the selection. As it stands, I am now permanently unable to use Maradona in Diego’s Dream, which negatively impacts my ability to enjoy the game as intended.

Possible Solutions:
Implement a one-time evolution reset for cases where a player has been assigned incorrectly.

Provide a warning message when a player is about to be evolved into a non-optimal pathway.

Allow Maradona to be reassigned to Diego’s Dream since it is a special evolution meant for him.

Request for Refund if No Resolution:

If it is not possible to reset Maradona’e evolution on your end, I would like to request a full refund and the deletion of my game title from my Xbox account so that I can repurchase the game using a redemption code and start my journey over again.

Given the significant financial and time investment I have made into EA SPORTS FC 25, I expect a fair resolution to this issue, whether through a fix or a refund.

Thank you for your time and consideration. I look forward to your response.

Best regards