Forum Discussion

1 year ago

Does EA even reply to Ban Appeals? 2nd Ban in less than 1 Month

I got BANNED for 7 days for the 2nd time in less than a month. Both UNFAIR BANS. 1st Ban came on 13th December. I disputed the Ban with an appeal, but guess what? That case is still open today... ...

EA_Aljo

Community Manager

1 year ago

Hi there, @urbanrevo_pt

You should be able to log in and view your cases to see the results of the investigation. You also will receive an email when it completes. Another option is to create a new case so you can contact an advisor and ask them to tell you the outcome of your dispute(s).

urbanrevo_pt

1 year ago

Nice.

I was UNFAIRLY BANNED twice, and the best advice I get is: "trust the system."

Very nice system you guys have there.

People get UNFAIR BANS, and the only option is to pray that someone at EA will look into the appeals and reply within 10 DAYS?!

LOL

In 10 days I will get my account back (5 days before the average time EA takes to reply to disputes/appeals) and the case will stay opened, pretty much like the case of my 1st UNFAIR TEMPORARY BAN on 13th December (that is still "in progress" and that I still didn't received any reply).

In the meanwhile, I (again) LOOSE COINS, EVOS, SBC's and other OBJ Players/Packs because of a COMPLETE BROKEN BAN SYSTEM without even getting an APOLOGY or COMPENSATION for being WRONGFULLY and UNFAIRLY BANNED.

Great! Just great work fellas!