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Juan10Duran's avatar
2 years ago
Solved

Ea fc 25 closed beta issue

I received a code to downlpad the closed beta testing. When I type the code in on the redeem code portion. I got a message saying it was already redeemed but I did not redeem the code

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @Juan10Duran 

    Unfortunately, we're not able to change the modes you have access to. We'll keep an eye out for other reports of this.

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Juan10Duran 

    We're you emailed this code by us as an invite to the beta or did someone give you this code?

  • IKyleA94's avatar
    IKyleA94
    Rising Novice
    2 years ago

    @EA_AljoIs the crash that is occurring when connecting to the servers being investigated?

  • lcfc_max17's avatar
    lcfc_max17
    Rising Rookie
    2 years ago

    would appreciate if ea fixed the issue with new gen players being sent old gen codes 

  • Yes, I  received the email from ea.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Juan10Duran 

    Unfortunately, we're not able to change the modes you have access to. We'll keep an eye out for other reports of this.

  • My issue is that the code I was given does not work at all. I was not able to download the beta testing.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Juan10Duran 

    You can try generating a new code with the self-help tool here. Also, this will happen when a code is used that wasn't assigned to your account. So, if someone gave you a code, it's not going to work as only the account the code was made for can use it.

  • MatteoFall's avatar
    MatteoFall
    Rising Newcomer
    2 years ago

    One of the worst betas I've been with cant even play the game no game modes available cheers EA safe to say I'm never pre ordering one of these games ever again was really excited to get a code for the beta and like so many others I literally can't play the game I honestly don't know why I thought ea could be trusted with something this simple when they just don't care

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