Forum Discussion

Seasoned Novice

2 years ago

Solved

EA Help beta code issue keeps saying invalid code?

I received a PS4 code even though my preferred platform is PS5. I am trying to use the new help tool but every time I submit the case I get an email saying my beta code is invalid. I’m literally copy...

EA_Aljo
2 years ago
Hi there, @Danpaka1

I'm sorry to say, we cannot grant a code for a different platform than the one yours was created for.

AutographSumo96

2 years ago

Can i get a new code then? My code was for PC which is what i use but i tried to enter my code on the EA APP and it said it was invalid. File has been attached