False Ban

Just brought fc25 today and ea pro membership to spend £300+ today on fifa points for team of the season so roughly £400 in total and obviously acquired some good players from packs and generated roughly 1 million coins etc, randomly I have just been told I have been banned for purchasing coins meanwhile I haven’t brought any coins and have all my fifa points purchase history through the day and they randomly banned me just now, I can’t believe this is happening after so much money spent please can anyone help me, I have all purchase history they can see my play time and everything I have done on the game :( have I been hacked? and will they fix this