Hello, I bought FIFA 25 Ultimate Edition + 4600 FIFA Points on PS4 back in January and started playing on February 20. Now it’s already March 10, and I still haven’t received my points. 😢 What should I do?
Thank you for getting back so quickly.
In this case, if the purchase appears in your transaction history, please have your proof of purchase ready and contact EA Help so they can assist you.
Community ManagerHello DivegentLi20 ,
One visit in Ultimate Team on the console should be enough to trigger the points to appear.
Did you buy the game in a physical store* or on the Playstation store** ?
*If physical store, check for an additional code in the box to enter in the PS Store.
**If Playstation store, check your transaction history right here. This way we can be sure it was the Ultimate edition.
I bought it through an online store, and everything is fine.
Community ManagerThank you for getting back so quickly.
In this case, if the purchase appears in your transaction history, please have your proof of purchase ready and contact EA Help so they can assist you.
Community Manager
